With approximately 40% of expat assignments failing to meet objectives, costing companies $300,000 to $1,000,000 per assignment, it's crucial to understand how to set expats up for success. Companies must look beyond the professional qualifications of their employees and consider how to support their expats holistically. Here's how your company can ensure that you have expat successes:
Common Reasons for Expat Assignment Failure:
Cultural Misfit: Employees may struggle to adapt to the host country’s culture, leading to misunderstandings and poor performance.
Family Issues: Dissatisfaction among family members with the host country's lifestyle or lack of support can affect performance.
Health Challenges: Lack of access to proper healthcare can cause significant problems, impacting both the employee and their family.
Lack of Preparation: Insufficient pre-departure training leaves expats feeling unprepared, resulting in frustration and underperformance.
Pre-Assignment Considerations for Potential Expats:
Cultural Fit: Assess adaptability and cultural awareness to avoid mismatches.
Comprehensive Training: Offer cross-cultural training and language courses to prepare expats for the host country.
Family Support: Provide resources for accompanying family members, including education, healthcare, and housing assistance.
Healthcare Access: Ensure expats have comprehensive healthcare coverage in the host country.
Job Fit: Align the employee's skills and experience with the assignment’s demands to avoid performance issues.
Dual-Career Considerations: Address employment opportunities for the spouse or partner to support overall family satisfaction.
Support During the Assignment:
Mentoring and Networking: Establish mentors and help the expat build a network in the host country to ease the transition.
Ongoing Performance Feedback: Regular assessments help ensure goals are met and that the expat feels supported.
Healthcare and Emergencies: Ensure access to healthcare services and emergency support for both the expat and their family.
Repatriation and Career Planning: Plan for the expat’s return home and discuss career opportunities for when the assignment ends. A smooth repatriation is essential to retaining talent and ensuring a positive experience.
Companies that prioritize these factors increase the likelihood of successful expat assignments, benefiting both the employee and the organization. Exstad offers comprehensive guidance for both expats and companies, ensuring that every aspect of the assignment, from cultural fit to family well-being, is addressed with care.
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